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Terms & Conditions

 

Returns & Shipping

 

I accept returns with the exception of personalised or custom made items.  The cost of returning unwanted, non-personalised goods is borne by the buyer. If the item is not returned in its original condition, the buyer is responsible for any loss in value.  Items are despatched from Singapore via Singpost or local courier, registered post is additional and strongly recommended. Please ensure that the delivery address provided is correct, returned items will be charged for redelivery. Any customs duties, taxes, etc that are charged upon delivery are your responsibility and are not reflected in my shipping charges.  If you receive an item that is damaged please contact me as soon as possible with details of the damage.

 

 

Privacy policy

 

Personal data provided (such as but not limited to: email, address, contact number) will be retained and used for the purposes of completing services and/or complying with applicable laws and regulations.  Data is stored securely in accordance with the Personal Data Protection Act 2012 (Singapore).

You will only receive information/promotional materials if consent is given.   You won't receive spam, nor will your email address be sold to anyone else.  I use MailChimp as the marketing automation platform. By subscribing to the newsletter, you acknowledge that the information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms

 

Legal Status

 

Crafted by A is governed by Singapore Law and is registered under Accounting and Corporate Regulatory Authority (ACRA) Singapore, registration number: 53320047D

 

About butterflies 2

If you have any queries please do contact me via the contact page or email anna@craftedbya.com